3/28/2024
Residential Consultative Sales Training
Tarr Enterprises
Midcoast Aerus Training Room
Audience: Tarr Enterprises Sales Reps
3/27/2024
Residential Consultative Sales Training
Tarr Enterprises
Midcoast Aerus Training Room
Audience: Tarr Enterprises Sales Reps
3/26/2024
Residential Consultative Sales Training
Tarr Enterprises
Midcoast Aerus Training Room
Audience: Tarr Enterprises Sales Reps
2/29/2024
The Psychology of Selling
Androscoggin Chamber
Androscoggin Conference Room
Audience: Chamber Members and Public
10/20/2023
Residential Consultative Sales Training
Tarr Enterprises
Midcoast Aerus Training Room
Audience: Tarr Enterprises Sales Reps
10/19/2023
Residential Consultative Sales Training
Tarr Enterprises
Midcoast Aerus Training Room
Audience: Tarr Enterprises Sales Reps
5/27/2022
Consultative Sales Training
Gelinas HVAC
Gelinas Conference Room
Audience: Gelinas Sales & Management Personnel
5/26/2022
Consultative Sales Training
Gelinas HVAC
Gelinas Conference Room
Audience: Gelinas Sales & Management Personnel
5/25/2022
Consultative Sales Training
Gelinas HVAC
Gelinas Conference Room
Audience: Gelinas Sales & Management Personnel
10/5/2021
Consultative Sales Training
TruChiro
Webinar
Audience: TruChiro Sales Reps
10/4/2021
Consultative Sales Training
TruChiro
Webinar
Audience: TruChiro Sales Reps
8/11/2021
Telephone Sales Training
TruChiro
Webinar
Audience: TruChiro Sales Reps
8/4/2021
Telephone Etiquette
Aerus
Webinar
Audience: Aerus Telephone Sales Team
6/23/2021
Residential Consultative Sales Training
Blue Drop Residential, LLC
Blue Drop Training Room
Audience: Blue Drop Sales Personnel
6/22/2021
Residential Consultative Sales Training
Blue Drop Residential, LLC
Blue Drop Training Room
Audience: Blue Drop Sales Personnel
6/21/2021
Residential Consultative Sales Training
Blue Drop Residential, LLC
Blue Drop Training Room
Audience: Blue Drop Sales Personnel
6/21/2021
Residential Consultative Selling
Aerus
Webinar
Audience: New Sales Reps
8/28/2020
Advanced Residential Sales Coaching
Aerus
Webinar
Audience: Coaching Dayna Fellows
8/27/2020
Residential Sales Coaching
Aerus
Webinar
Audience: Coaching Dayna Fellows
8/20/2020
Virtual Selling
TruChiro
Webinar
Audience: TruChiro Sales Reps
5/29/2020
Residential Consultative Selling Refresher Training
Aerus
Aerus Conference Room
Audience: Aerus Sales Consultants
5/19/2020
Field Sales Training / Coaching
Aerus
Aerus Conference Room
Audience: Aerus Sales Consultants
5/7/2020
Residential Water Sales Refresher Training
Aerus
Aerus Conference Room
Audience: Aerus Sales Consultants
4/28/2020
Telephone Etiquette
Aerus
Aerus Conference Room
Audience: Aerus Business Office Personnel
4/27/2020
Telephone Sales Training
Aerus
Aerus Conference Room
Audience: Aerus Business Office Personnel
4/6/2020
Neuro-Linguistic Programming Training
Aerus
Aerus Conference Room
Audience: Aerus Sales Personnel
3/26/2020
Residential Consultative Selling
Aerus
Aerus Conference Room
Audience: Aerus Sales Personnel
3/24/2020
Residential Consultative Selling
Aerus
Aerus Conference Room
Audience: Aerus Sales Personnel
12/18/2019
Automotive Consultative Sales Coaching
Berlin City Auto Group – Maine Stores
All Maine Stores
Audience: BCAG Sales Reps
12/8/2019
Effective Communication & People Skills
Maine ANG – 265th Communications Squadron
Maine Military Museum and Learning Center
Audience: 265th ANG Communications Squadron Personnel
11/21/2019
Automotive Consultative Sales Training
Berlin City Auto Group Maine Stores
Maine Toyota Training Room
Audience: New BCAG Sales Reps
11/20/2019
Automotive Consultative Sales Training
Berlin City Auto Group Maine Stores
Maine Toyota Training Room
Audience: New BCAG Sales Reps
11/19/2019
Automotive Consultative Sales Training
Berlin City Auto Group Maine Stores
Maine Toyota Training Room
Audience: New BCAG Sales Reps
9/18/2019
Basic Sales Training
AERUS Water Filtration Company – Portland
Aerus Training Room
Audience: New Aerus Sales Reps
9/14/2019
When to Manage – When to Lead – When to Coach
Octagon Cleaning & Restoration
Octagon – Windham, ME
Audience: Octagon Management Employees
8/22/2019
Automotive Consultative Selling
Berlin City Auto Group
Portland, ME
Audience: New Sales Reps
8/21/2019
Automotive Consultative Selling
Berlin City Auto Group
Portland, ME
Audience: New Sales Reps
8/20/2019
Automotive Consultative Selling
Berlin City Auto Group
Portland, ME
Audience: New Sales Reps
8/8/2019
Automotive Consultative Selling
Berlin City Auto Group
Gorham, NH
Audience: New Sales Reps
8/7/2019
Automotive Consultative Selling
Berlin City Auto Group
Gorham, NH
Audience: New Sales Reps
8/6/2019
Automotive Consultative Selling
Berlin City Auto Group
Gorham, NH
Audience: New Sales Reps
6/13/2019
Automotive Consultative Selling
Berlin City Auto Group – New Hampshire
BCF Training Room
Audience: Newly Assigned NH Sales Consultants
6/12/2019
Automotive Consultative Selling
Berlin City Auto Group – New Hampshire
BCF Training Room
Audience: Newly Assigned NH Sales Consultants
6/11/2019
Automotive Consultative Selling
Berlin City Auto Group – New Hampshire
BCF Training Room
Audience: Newly Assigned NH Sales Consultants
6/6/2019
Consultative Selling
AERUS Water Filtration Company
AERUS Training Room
Audience: New AERUS Sales Reps
6/4/2019
Consultative Selling
AERUS Water Filtration Company
AERUS Training Room
Audience: New AERUS Sales Repss
6/1/2019
When to Manage – When to Lead – When to Coach
Octagon Cleaning & Restoration
Octagon Training Room
Audience: Octagon Management Personnel
5/20/2019
Sales Coaching
Berlin City Auto Group Maine
Portland Maine Stores
Audience: Newly Assigned Sales Consultants
5/13/2019
Peak Performance
Gelato Fiasco
Gelato Fiasco Training Room
Audience: Gelato Fiasco Managers
5/6/2019
Peak Performance
Gelato Fiasco
Gelato Fiasco Brunswick Store
Audience: Gelato Fiasco Employees
4/11/2019
Sales Coaching
Berlin city Auto Group Maine
BCAG Toyota Training Room
Audience: New Sales Reps
4/10/2019
Sales Coaching
Berlin city Auto Group ME
BCAG Toyota Training Room
Audience: New Sales Reps
4/9/2019
Sales Coaching
Berlin city Auto Group ME
BCAG Toyota Training Room
Audience: New Sales Reps
4/4/2019
Sales Training
AERUS
AERUS Training Room
Audience: New AERUS Sales Reps
4/2/2019
Sales Training
AERUS Water Filtration Company
AERUS Training Room
Audience: New AERUS Sales Reps
3/14/2019
Automotive Consultative Selling
Berlin City Auto Group – Vermont
BCAG VT Training Room
Audience: New Sales Reps
3/13/2019
Automotive Consultative Selling
Berlin City Auto Group – Vermont
BCAG VT Training Room
Audience: New Sales Reps
3/12/2019
Automotive Consultative Selling
Berlin City Auto Group – Vermont
BCAG VT Training Room
Audience: New Sales Reps
3/7/2019
Sales Coaching
Berlin City Auto Group – New Hampshire
BCAG NH Training Room
Audience: All Seminar Attendees
1/29/2019
Sales Training
AERUS Water Filtration Company
AERUS Training Room
Audience: Franchise Owner
1/24/2019
Automotive Consultative Selling – (Customer Focused-Process-Driven Selling)
Berlin City Auto Group – New Hampshire
BCAG, Gorham, NH
Audience: New Auto Sales Personnel
1/23/2019
Automotive Consultative Selling – (Customer Focused-Process-Driven Selling)
Berlin City Auto Group – New Hampshire
BCAG, Gorham, NH
Audience: New Auto Sales Personnel
1/22/2019
Automotive Consultative Selling – (Customer Focused-Process-Driven Selling)
Berlin City Auto Group – New Hampshire
BCAG, Gorham, NH
Audience: New Auto Sales Personnel
1/17/2019
Consultative Selling
AERUS Water Filtration Company
AERUS Training Room
Audience: AERUS Personnel
1/15/2019
Consultative Selling
AERUS Water Filtration Company
AERUS Training Room
Audience: AERUS Personnel
10/7/2014
The Psychology of Selling (How to Get People to Buy Without Selling)
Sebago Lakes Region Chamber of Commerce
Spring Meadows Golf Club
Audience: Chamber Members & Public
9/23/2014
How to Network Effectively
Portland Career Center
Portland Career Center Training Room
Audience: Unemployed Professionals
9/9/2014
Intentionality – A Vital Component for Delivering Extraordinary Customer Service in a Recovering Economy
Sebago Lakes Region Chamber of Commerce
Windham Weaponry Hall of Flags
Audience: Chamber Members & Public
5/13/2014
Strategic Salesmanship Training/Coaching Program (Customer Focused – Process-Driven Selling)
Berlin City Honda
Berlin City Honda Conference Room
Audience: Sam Difillipo
5/6/2014
Strategic Salesmanship Training/Coaching Program (Customer Focused – Process-Driven Selling)
Berlin City Honda
Berlin City Honda Conference Room
Audience: Sam Difillipo
4/29/2014
Intentionality – A Vital Component for Delivering Extraordinary Customer Service
Portland Career Center
Portland Career Center Training Room
Audience: Unemployed Professionals
4/24/2014
The Psychology of Selling (How to Get People to Buy Without Selling)
Western Maine Training Center
Western Maine Training Center, Bridgeton, ME
Audience: Open to the Public
4/21/2014
Intentionality & the Art of Persuasion
New Dimensions Federal Credit Union
Fireside Inn, Waterville, ME
Audience: New Dimensions Federal Credit Union Personnel
4/5/2014
Intentionality – A Vital Component for Delivering Extraordinary Customer Service in a Recovering Economy
Western Maine Training Center
Western Maine Training Center, Bridgeton, ME
Audience: Open to the Public
3/5/2014
Intentionality & the Art of Persuasion
Bank of Maine
Governor Hill Mansion, Augusta, ME
Audience: Bank of Maine Personnel
2/13/2014
Dynamic Communication II – An Important Key to Providing Extraordinary Customer Service
Hussey Seating
Hussey Seating Conference Room
Audience: Inside Sales Staff
2/6/2014
Dynamic Communication I – An Important Key to Providing Excellent Customer Service
Hussey Seating
Hussey Seating Conference Room
Audience: Inside Sales Staff
1/29/2014
Intentionality & the Art of Persuasion
Bank of Maine
MPX, Portland, ME
Audience: Bank of Maine Branch Managers
1/2/2014
The A-B-C’s of Delivering “Excellent” customer Service from the Inside Out
Bowdoin College
Bowdoin College
Audience: Bowdoin College Staff
12/19/2013
Dynamic Communication II – An Important Key to Providing Extraordinary Customer Service
Hussey Seating
Hussey Seating Conference Room
Audience: Hussey Seating Account Reps
12/17/2013
The Art of Persuasion
Portland Career Center
Portland Career Center Training Room
Audience: Unemployed Professionals
12/12/2013
Intentionality – A Vital Component for Delivering Extraordinary Customer Service in a Recovering Economy
Nationwide Payment Solutions
Nationwide Payment Solutions Conference Room
Audience: Nationwide Customer Service Reps
12/9/2013
Intentionality – A Vital Component for Delivering Extraordinary Customer Service in a Recovering Economy (Final Repeat Seminar)
Brunswick Downtown Association & The Southern Midcoast Chamber
Village Room, Priority Business Center, Brunswick, ME
Audience: Association Members
12/6/2013
Dynamic Communication I – An Important Key to Providing Excellent Customer Service
Hussey Seating
Hussey Seating Conference Room
Audience: Hussey Seating Customer Service Reps
11/11/2013
Intentionality – A Vital Component for Delivering Extraordinary Customer Service
Springers Jewelers
Falmouth Country Club
Audience: Springers Company Staff
10/22/2013
Intentionality – A Vital Component for Delivering Excellent Customer Service (Repeat Seminar)
Brunswick Downtown Association & The Southern Midcoast Chamber
Village Room, Priority Business Center, Brunswick, ME
Audience: Association Members
10/9/2013
Intentionality – A Vital Component for Delivering Extraordinary Customer Service
Renaissance Executive Forum
The Egg and I
Audience: Renaissance Executive Forum Members
9/12/2013
Intentionality – A Vital Component for Delivering Extraordinary Customer Service in a Recovering Economy
Brunswick Downtown Association & The Southern Midcoast Chamber
Village Room, Priority Business Center, Brunswick, ME
Audience: Association Members
8/20/2013
Dynamic Salesmanship – (Customer Focused-Process Driven Selling and Coaching Program)
Berlin City Honda
Berlin City Honda Conference Room
Audience: Chris Tarr
8/14/2013
Dynamic Salesmanship – (Customer Focused-Process Driven Selling and Coaching Program)
Berlin City Honda
Berlin City Honda Conference Room
Audience: Chris Tarr
6/27/2013
Attitudinal Excellence – Your Key to Delivering Superior Customer Service
Freeport Chamber of Commerce
Freeport Community Center
Audience: Chamber Members & Public
6/7/2013
Attitudinal Excellence – A Vital Key to Providing First in Class Customer Service
Butler Bros.
Butler Bros. Training Room
Audience: Butler Bros. Purchasing Team and Customer Service Reps.
6/1/2013
Consultative Interviewing – Selling in a Service-Related Environment
Home Instead Senior Care
Home Instead Senior Care Training Room
Audience: Home Instead Staff
5/16/2013
Dynamic Tele-Sales / Coaching Program
Oxford Networks
Oxford Networks Conference Room
Audience: Oxford Networks Customer Service Reps
4/23/2013
How to Network Effectively
Portland Career Center
Portland Career Center Training Room
Audience: Unemployed Professionals
4/16/2013
Dynamic Salesmanship – (Customer Focused-Process Driven Selling)
Butler Bros.
Butler Bros. Training Room
Audience: Butler Bros. Outside Sales Reps
3/14/2013
The Psychology of Selling (How to Get People to Buy Without Selling)
GBE (Gorham Business Exchange)
Gorham Savings Bank Community Room
Audience: GBE Members
12/14/2012
The Psychology of Selling (How to Get People to Buy Without Selling) (Repeat Seminar)
Portland Regional Chamber of Commerce
Chamber Training Room
Audience: Chamber Members & Public
12/11/2012
The Psychology of Selling (How to Get People to Buy Without Selling)
Portland Regional Chamber of Commerce
Chamber Training Room
Audience: Chamber Members & Public
12/7/2012
Dynamic Telephone Communication Skills and Tele-Sales Training Seminar
Nationwide Payment Solutions
Nationwide Payment Solutions Conference Room
Audience: Nationwide Payment Solutions Call Center Employees
12/6/2012
Dynamic Telephone Communication Skills and Tele-Sales Training Seminar
Nationwide Payment Solutions
Nationwide Payment Solutions Conference Room
Audience: Nationwide Payment Solutions Call Center Employees
11/20/2012
Attitudinal Excellence Refresher Course
Midcoast Regional Redevelopment Authority
MRRA Conference Room
Audience: MRRA Personnel
11/15/2012
The Psychology of Selling (How to Get People to Buy Without Selling)
Mid Maine Chamber of Commerce
The Inn at Brunswick Station
Audience: Chamber Members & Public
10/18/2012
The Psychology of Selling (How to Get People to Buy Without Selling)
Androscoggin Chamber of Commerce
Chamber Training Room
Audience: Chamber Members & Public
9/4/2012
Consultative Selling 101
Douglas Design
Douglas Design
Audience: Shirley Douglas
8/16/2012
How to Network Effectively
Lewiston Career Center
Lewiston Career Center Training Room
Audience: Unemployed Professionals
6/26/2012
How to Network Effectively
Portland Career Center
Portland Career Center Training Room
Audience: Unemployed Professionals
6/24/2012
Spiritual Gifts Workshop
Cressey Rd., UMC
Cressey Rd., UMC Fellowship Hall
Audience: Church Members & Guests
Trainer: Susan LaBrie
6/20/2012
Gender Differences at Home and in the Workplace
Androscoggin Chamber of Commerce
Chamber Training Room
Audience: Chamber Members & Public
5/23/2012
Attitudinal Excellence – Your Key to Providing Excellent Customer Service
MRRA – Midcoast Regional Redevelopment Authority
MRRA Conference Room
Audience: MRRA Personnel
5/17/2012
The Psychology of Selling (How to Get People to Buy Without Selling)
Freeport Chamber of Commerce
Hilton Garden Inn, Freeport, ME
Audience: Open to the Public
5/15/2012
Intentionality – A Vital Component for Delivering Extraordinary Customer Service in a Recovering Economy
Norway Savings Bank
Spring Meadows Golf Club
Audience: Norway Savings Bank Personnel
4/25/2012
Intentionality – A Vital Component for Delivering Extraordinary Customer Service
Freeport Chamber – B2B Expo
Hilton Garden Inn, Freeport, ME
Audience: Open to the Public
1/26/2012
Intentionality – A Vital Component for Delivering Extraordinary Customer Service
Portland Regional Chamber of Commerce
Chamber Training Room
Audience: Chamber Members & Public
11/17/2011
“Attitudinal Excellence” – Discover How to Empower Your Customer Service in a Recovering Economy
LTR – (Life the Real)
Competitive Energy Services Meeting Room
Audience: LTR Personnel
10/22/2011
Spiritual Gifts Workshop
Cressey Rd., UMC
Cressey Rd., UMC Fellowship Hall
Audience: Church Members & Guests
Trainer: Susan LaBrie
8/23/2011
The Psychology of Developing Instant Rapport
Portland Career Center
Portland Career Center Training Room
Audience: Unemployed Professionals
8/16/2011
Gender Differences at Home and in the Workplace
Androscoggin Chamber of Commerce
Chamber Conference Room
Audience: Chamber Members & Public
6/2/2011
Self-Empowerment – Your Key to Enhanced Business and Personal Performance in a Recovering Economy
MAACE – Maine Association of Chamber of Commerce Executives.
Fisherman’s Wharf, Boothbay Harbor, ME
Audience: Maine Chamber Executives
5/10/2011
“Attitudinal Excellence” – Discover How to Empower Your Customer Service in a Recovering Economy
Androscoggin Chamber of Commerce
Chamber Conference Room
Audience: Chamber Members & Public
4/13/2011
Intentionality – A Vital Component for Delivering Extraordinary Customer Service
Mid Maine Chamber of Commerce
Thomas college Student Activity Center
Audience: Chamber Members & Public
4/12/2011
How to Launch, Market, Operate and Manage a Seminar Business
Healthy Body – Fit Mind
Healthy Body – Fit Mind Studio
Audience: Owner / Operator
1/17/2011
Attitudinal Excellence – How to Empower Your Customer Service in a Recovering Economy
Back in Motion Physical Therapy
Back in Motion Therapy Facility
Audience: Back in Motion Staff
12/28/2010
People Are People
Portland Career Center
Portland Career Center Training Room
Audience: Unemployed Professionals
12/9/2010
Dynamic Tele-Sales Training Seminar
Oxford Networks
Oxford Networks Conference Room
Audience: Oxford Networks Customer Service Reps
12/9/2010
Dynamic Tele-Sales Training Seminar
Oxford Networks
Oxford Networks Conference Room
Audience: Oxford Networks Customer Service Reps
12/8/2010
Dynamic Tele-Sales Training Seminar
Oxford Networks
Oxford Networks Conference Room
Audience: Oxford Networks Customer Service Reps
12/7/2010
Dynamic Tele-Sales Training Seminar
Oxford Networks
Oxford Networks Conference Room
Audience: Oxford Networks Customer Service Reps
11/18/2010
Attitudinal Excellence – Your Key to Excellent Customer Service
GBE (Gorham Business Exchange)
Moody’s Collision Center
Audience: GBE Members
11/17/2010
Consultative Tele-Sales Training Seminar – Professional Tele-Sales Training for Customer Service Reps and Telephone Sales Personnel
Crestline
Geigor Bros. Conference Room
Audience: Crestline Customer Service Reps and Sales Personnel
11/15/2010
Consultative Tele-Sales Training Seminar – Professional Tele-Sales Training for Customer Service Reps and Telephone Sales Personnel
Crestline
Geigor Bros. Conference Room
Audience: Crestline Customer Service Reps and Sales Personnel
11/2/2010
Attitudinal Excellence – How to Empower Your Internal & External Customer Service in a Recovering Economy
Portland Regional Chamber of Commerce
Chamber Conference Room
Audience: Chamber Members & Public
11/1/2010
COM 101 – Interpersonal Communication – How to Use Neuro-Linguistic Programming to Enhance Your Interpersonal Communication
CMCC College
CMCC Interpersonal Communication Classroom
Audience: Interpersonal Communication Class
10/14/2010
Attitudinal Excellence – Your Key to Enhanced Performance and Customer Service in a Recovering Economy
Nationwide Payment Solutions
Courtyard Marriott, S. Portland, ME
Audience: Nationwide Customer Service Reps
10/13/2010
Attitudinal Excellence – Your Key to Enhanced Performance and Customer Service in a Recovering Economy
Nationwide Payment Solutions
Courtyard Marriott, S. Portland, ME
Audience: Nationwide Customer Service Reps
10/7/2010
Self-Management – Your Key to Maximizing Your Time and Performance and Productivity
MAACE – Maine Association of Chamber of Commerce Executives.
Presque Isle Inn, Presque Isle, Maine
Audience: Maine Chamber Executives
9/27/2010
People Are People
Maine Children’s Home for Little Wanderers
The Maine Children’s Home for Little Wanderers Conference Room
Audience: Child Health Center Staff
8/12/2010
Strategic Salesmanship
Independent Publishing Group – LA Magazine
LA Magazine Training Room
Audience: Independent Publishing Group Employees
8/12/2010
Strategic Salesmanship
Independent Publishing Group – LA Magazine
LA Magazine Training Room
Audience: Independent Publishing Group Employees
7/26/2010
People Are People
Lewiston Career Center
Lewiston Career Center Training Room
Audience: Unemployed Professionals
7/15/2010
Gender Differences at Home and in the Workplace
Southern Midcoast Chamber
Hampton Inn, Bath, ME
Audience: Chamber Members & Public
4/20/2010
Collaborative Sales & Customer Service – (Sales & Customer Service Training for Professionals Who Think They Don’t Need to Learn to Sell)
Harraseeket Inn & Maximum Potential
Harraseeket Inn, Freeport, Me
Audience: Public Seminar
4/13/2010
Peak Performance – (Energize Your Individual & Business Performance in a Weak Economy)
TANE (The Telephone Association of New England)
Sunday River, ME
Audience: TANE Members
4/7/2010
Peak Performance – (Energize Your Individual & Business Performance in a Weak Economy)
Hammond Tractor Company
Holiday Inn, Waterville, ME
Audience: Hammond Tractor Employees & Mgt Staff
3/29/2010
Self-Empowerment – Your Key to Enhanced Business and Personal Performance in a Weak Economy
Lewiston Unemployed Professionals
Lewiston Career Center
Audience: UPs Meeting Attendees
3/29/2010
Self-Empowerment – Your Key to Enhanced Business and Personal Performance in a Weak Economy
Lewiston Unemployed Professionals
Lewiston Career Center
Audience: UPs Meeting Attendees
3/13/2010
Peak Performance – (Energize Your Individual & Business Performance in a Weak Economy)
TANE (The Telephone Association of New England)
Sunday River, ME
Audience: TANE Members
2/25/2010
Peak Performance – (Energize Your Individual & Business Performance in a Weak Economy)
Androscoggin Chamber of Commerce
Chamber Training Room
Audience: Chamber Members & Public
2/4/2010
“Attitudinal Excellence” – Discover How to Create “Superior” Customer Service in a Weak Economy
Southern Midcoast Morning Chamber Meeting
BEK Inc. Meeting Room
Audience: Chamber Members & Public
1/26/2010
How to Enhance Employee Engagement & Create Excellent Customer Service in a Weak Economy
Portland Regional Chamber of Commerce
Chamber Training Room
Audience: Chamber Members & Public
12/1/2009
Keynote – Are YOU Running Your Business or is Your Business Running You
United Insurance
Jameson Tavern, Freeport, ME
Audience: United Insurance Personnel
11/17/2009
Self-Empowerment – Your Key to Enhanced Business and Personal Performance
Portland Career Center
Portland Career Center Training Room
Audience: Unemployed Professionals
11/11/2009
Keynote – Self-Empowerment – A Key to Enhanced Business and Personal Performance in a Weak Economy
Child Health Center
Cross Tone Conference Center, Woodstock, ME
Audience: Child Health Center Staff
10/29/2009
Create a Purpose-Driven, Passion-Filled Company!
Androscoggin Chamber
Chamber Training Room
Audience: Chamber Members & Public
10/14/2009
Ten Most Common Reasons for Failure in Selling
Kiwanis Club
Ramada Inn, Lewiston, ME
Audience: Kiwanis Members
9/24/2009
Attitudinal Excellence – Your Key to Extraordinary Customer Service
Midcoast Senior Health Center
Midcoast Senior Health Center’s Community Center
Audience: Midcoast Senior Health Center Staff
9/21/2009
Self-Empowerment – A Key to Enhanced Business and Personal Performance in a Weak Economy
The Maine Children’s Home for Little Wanderers
The Maine Children’s home for Little Wanderers Conference Room
Audience: Staff
5/6/2009
Self-Empowerment – Your Key to Enhanced Business and Personal Performance in a Weak Economy
TANE (The Telephone Association of New England)
Red Jacket Resort, N. Conway, NH
Audience: TANE Members
4/28/2009
Self-Empowerment – Enhancing Business and Personal Performance in a Weak Economy
Portland Regional Chamber
Chamber Conference Room
Audience: Chamber Members & Public
3/26/2009
Dynamic Salesmanship
Androscoggin Chamber of Commerce
Androscoggin Conference Room
Audience: Chamber Members & Public
3/10/2009
Dynamic Salesmanship
Oxford Chamber of Commerce
Western Maine University and College
Audience: Chamber Members & Public
3/5/2009
Empower Your Marketing, Sales, and Customer Service in A Weak Economy
Wachusetts Massachusetts’ Chamber of Commerce
Wachusetts Chamber
Audience: Wachusetts Chamber Member and Public
2/26/2009
Are YOU Running Your business or is Your Business Running You?
Coldwell Banker Millett Reality
Millett Realty Conference Room
Audience: Millett Real Estate Agents /Broker
2/17/2009
Back to Basics – Sales 101
Atlantic Pest Solutions
Atlantic Pest Solutions Training Room
Audience: Atlantic Pest Solutions Sales Personnel
2/12/2009
Attitudinal Excellence – Your Key to Extra-Ordinary Customer Service
Waterville Economic Council
Thomas College Student Activity Center
Audience: Public
2/10/2009
It’s Not About You – It’s Always About Your Customer
Oxford Chamber of Commerce
Western Maine University and Community College
Audience: Oxford Chamber Members & Public
2/5/2009
Attitudinal Excellence – Your Key to Extra-Ordinary Customer Service
Southern Midcoast Chamber
Audience: Southern Midcoast Chamber Personnel and Public
12/30/2008
Develop Your Initiative & Self-Reliance and Empower Your Personal Performance
Unemployed Professional Group of Portland Maine
Portland Career Center
Audience: UPs Group & Public
12/18/2008
The Psychology of Developing Instant Rapport
The Southern Maine Referral Team
Audience: Southern Maine Referral Team Members
12/15/2008
Goal Setting
Unemployed Professionals, Lewiston Career Center
Lewiston Career Center
Audience: Unemployed Professionals, Lewiston Career Center
11/19/2008
Develop Your “Initiative & Self-Reliance” and Take Your Business to the Next Level
Nationwide Payment Solutions
The Portland Club, Portland, ME
Audience: Nationwide Sales Personnel
11/18/2008
Are You running Your Business or Is Your Business Running You?
Nationwide Payment Solutions
The Regency, Portland, ME
Audience: Nationwide Sales Personnel
11/17/2008
The Art of Persuasion
Unemployed Professionals, Lewiston Career Center
Lewiston Career Center
Audience: Unemployed Professionals Group
11/12/2008
Maximize Your Sales Using Strategic Persuasion
Oxford Chamber of Commerce
Western Maine University and Community College
Audience: Chamber members & Public
10/22/2008
Attitudinal Excellence – Your Key to Extra-Ordinary Customer Service
Oxford Chamber of Commerce
Western Maine University and Community College
Audience: Chamber Members & Public Seminar
6/23/2008
Gender Differences
Lewiston UPs Group
Lewiston Career Center
Audience: UPs Group
5/14/2008
It’s Not About you – It’s Always About Your Customer
Maine Association of Professional Consultants
The Portland Marriott, South Portland
Audience: Public Seminar
5/6/2008
Attitudinal Excellence – Your Key to Exceptional Customer Service & Enhanced Sales Performance
Telephone Association of New England
The Inns at Mills Falls, Lake Winnipesaukee, NH
Audience: TANE Members
5/6/2008
Attitudinal Excellence – Your Key to Exceptional Customer Service & Enhanced Sales Performance
Telephone Association of New England
The Inns at Mills Falls, Lake Winnipesaukee, NH
Audience: TANE Members
4/23/2008
Gender Differences
Divorce Perspectives
Congregational Church, Portland, ME
Audience: Divorce Perspectives Members
4/9/2008
It’s Not About you – It’s Always About Your Customer
Midcoast Business to Business Expo
Waterville, ME
Audience: Expo Attendees
Trainer: Bob LaBrie
3/19/2008
Attitudinal Excellence – Your Key to Enhanced Performance
Geiger Bros.
Geiger Bros. Conference Room
Audience: Geiger Bros. Customer Service Personnel
3/18/2008
Attitudinal Excellence – Your Key to Enhanced Performance
Geiger Bros.
Geiger Bros. Conference Room
Audience: Geiger Bros. Customer Service Personnel
3/12/2008
Attitudinal Excellence – Your Key to Enhanced Performance
Geiger Bros.
Geiger Bros. Conference Room
Audience: Geiger Bros. Customer Service Personnel
3/5/2008
Attitudinal Excellence – Your Key to Enhanced Performance
Atlantic Pest Solutions
University of New England, Biddeford, ME
Audience: Atlantic Pest Solutions Personnel
2/28/2008
How To Deliver Exceptional Customer Service
Simply Divine Brownies
Captain Daniel Stone Inn, Brunswick, ME
Audience: Simply Divine Brownies Personnel
2/11/2008
How to Manage Your Stress and Enhance Your Communication Skills
Unemployed Professionals of Lewiston
Lewiston Career Center
Audience: UPs Members
12/12/2007
Organizational Excellence – Your Key To Enhanced Performance
NNEAHSA
Portland Marriott, South Portland, ME
Audience: NNEAHSA Members
12/4/2007
It’s Not About You – It’s Always About Your Customer
Southern Midcoast Maine Chamber
Hilton, Freeport, ME
Audience: Chamber members and open to the Public
11/27/2007
Gender Differences at Home and In the Workplace
Portland Chamber of Commerce
Portland Chamber Meeting Room
Audience: Chamber Members
11/13/2007
How To Network Effectively
Portland UPs Group
Portland Career Center
Audience: Portland UPs Group
10/25/2007
It’s Not About You – It’s Always About Your Customer
Portland Chamber EXPO
Audience: General Public
10/24/2007
It’s Not About You – It’s Always About Your Customer
Androscoggin Chamber
Hilton Garden Inn
Audience: Public Seminar
10/18/2007
Get Psyched – Maximize Your Potential on the Telephone
Portland Chamber of Commerce
Portland Chamber Board Room
Audience: Chamber Members
10/17/2007
Get Psyched – Maximize Your Potential on the Telephone
Portland Chamber of Commerce
Portland Chamber Board Room
Audience: Chamber Members
10/17/2007
How To Fit it all in – Effective Organization & Time Management Techniques and Principles
Orthopedic Associates
Orthopedic Associates Conference Room, Portland, ME
Audience: Members of Orthopedic Associates
9/17/2007
How To Network Effectively
Lewiston Unemployed Professionals
Lewiston Career Center
Audience: UPS Group
8/28/2007
People Are People
Portland Unemployed Professionals
Portland Career Center
Audience: Portland Unemployed Professionals
7/31/2007
Increase Your Passion and Maximize Your Potential
Portland Unemployed Professionals
Portland Career Center
Audience: Portland Unemployed Professionals
7/31/2007
People Are People
Unemployed Professionals, Lewiston ME
Lewiston Career Center
Audience: UPS members
7/2/2007
Increase Your Passion and Maximize Your Potential
Unemployed Professionals, Lewiston ME
Lewiston Career Center
Audience: UPS members
6/20/2007
Planet Dog Retail Customer Sales and Service Training
Planet Dog
Planet Dog Conference Center, Portland, ME
Audience: Planet Dog Retail Personnel
6/19/2007
How To Develop and Maintain Exceptional Customer Service
Planet Dog
Planet Dog Conference Center, Portland, ME
Audience: Planet Dog Corporate Personnel
6/19/2007
Persuasion Skills / Essential Telephone Techniques for Customer Service Reps
Planet Dog
Planet Dog Conference Center, Portland, ME
Audience: Planet Dog Customer Service Reps
6/18/2007
Increase Your Passion and Maximize Your Potential
Unemployed Professionals, Lewiston Career Center
Lewiston Career Center
Audience: UPS Members
6/12/2007
Increase Your Passion and Maximize Your Potential
Unemployed Professionals, Portland Career Center
Portland Career Center
Audience: UPS Members
6/6/2007
It’s Not About YOU – It’s Always About Your Customer – Part 1
Northern New England Association of Homes and Services for the Aging (nneahsa)
Crowne Plaza Hotel, Nashua New Hampshire
Audience: nneasha Members
3/14/2007
Performance Coaching / Training Evaluation Program
Planet Dog
Sheraton O’Hare, Chicago, IL
Audience: Planet Dog Areas Managers
3/13/2007
Customer Relationship Sales & Service Seminar
Planet Dog
Sheraton O’Hare, Chicago, IL
Audience: Planet Dog Account Executives & Areas Managers
2/7/2007
The Good You Do
Planet Dog
Maine Blood Center
Maine Blood Center, Collections
Audience: Recruiting & Collections Staff
1/26/2007
Maximize Your Sales and Marketing Efforts
Maine Marketing Network
Miles Health Care Campus
Audience: Maine Marketing Network Members
1/12/2007
Attitude is Everything
Maine Blood Center
Maine Blood Center Conference Room
Audience: Maine Blood Center Employees
12/1/2006
People Are People
Lewiston Unemployed Professionals
Lewiston Career Center
Audience: UPS members / general public
11/16/2006
Dynamic Salesmanship
Portland Regional Chamber
Marriott at Sable Oaks, South Portland, ME
Audience: Chamber members / Public
11/10/2006
Basic Sales 101 – Strategic Salesmanship
Northeastern Log Homes
Comfort Inn Suites, Le Grange, KY
Audience: Northeastern Log Homes Certified Sales Reps
10/25/2006
Dynamic Salesmanship
Maine Association of Professional Consultants & The Southern Midcoast Chamber of Commerce
Hilton Garden Inn, Freeport, ME
Audience: Chamber members and General Public
10/20/2006
Goal Setting – An Essential Key to Your Success
Lewiston – Unemployed Professionals
Lewiston Career Center
Audience: UPs Members
8/8/2006
Gender Differences at Home and in the Workplace
Portland UPs Group
Portland Career Center
Audience: UPs Group
6/8/2006
Enhance and Maintain an Exceptional Customer Service Climate
Highland Greens / The Highlands
Holden Frost House, Highland Greens / The Highlands
Audience: Highland Greens / The Highlands Employees
6/7/2006
Enhance and Maintain an Exceptional Customer Service Climate
Highland Greens / The Highlands
Holden Frost House, Highland Greens / The Highlands
Audience: Highland Greens / The Highlands Employees
5/22/2006
Increase Your Passion, Maximize Your Potential and Develop Loyalty-Based Customer Service
Environmental Projects, Inc. (EPI)
Martindale Country Club
Audience: EPI Employees
5/17/2006
How to Develop Instant Rapport?
Divorce Perspectives
Portland Congregational Church
Audience: Members of Divorce Perspectives
3/22/2006
Dynamic Salesmanship
Androscoggin Chamber – Maine Association of Professional Consultants
Hilton Garden Inn, Auburn, Me
Audience: Open to the public
3/10/2006
Maximize Your Performance and Rapport Building Power
Lewiston-Auburn UPs Group
Career Center, Auburn
Audience: UPs Members
3/4/2006
Dynamic Recruiting Techniques to Help You Build Your Business
Nikken
Audience: Nikken Group Personnel
3/2/2006
Gender Differences at Home and in the Workplace
Southern Midcoast Chamber
Chamber Conference Room
Audience: Chamber Members
2/2/2006
Increase Your Passion and Maximize Your Potential
Portland Chamber of Commerce
Portland Chamber of Commerce Conference Room
Audience: Chamber Members and the Public
1/16/2006
Advanced Selling Skills
Management Search Inc.
Sturbridge, MA
Audience: Management Search Inc. Sales Personnel
12/13/2005
Loyalty-Based Customer Service
Southern Midcoast Chamber
Audience: Open to the Public
12/11/2005
Dynamic-Loyalty-Based Customer Service
The Body Architect
Ginn Real Estate Conference Rm, S. Portland, ME
Audience: The Body Architect Personnel
12/6/2005
Maximize Your Performance and Rapport Building Effectiveness
Unemployed Professionals
Portland Career Center
Audience: Unemployed Professionals
11/9/2005
Loyalty-Based Customer Sales and Service
Day’s Jewelers
Steve’s Restaurant, Waterville, ME
Audience: Day’s Personnel
11/8/2005
Loyalty-Based Customer Sales and Service
Day’s Jewelers
Steve’s Restaurant, Waterville, ME
Audience: Day’s Personnel
10/12/2005
Dynamic Salesmanship
MAPC Seminar
Portland Country Club, Falmouth, ME
Audience: Public Seminar
10/7/2005
How to Develop Almost “Instant” Rapport
Saco Chamber of Commerce
Dyer Library, Saco, ME
Audience: Public Seminar
9/29/2005
Loyalty-Based Customer Service
Portland EXPO
Holiday Inn by the Bay
Audience: EXPO Attendees
8/31/2005
Strategic Salesmanship
Northeastern Log Homes / Classic Post & Beam
Anchorage Inn, York, ME
Audience: Northeastern and Classic Post & Beam Sales Personnel
6/14/2005
Strategic Salesmanship – Part II
The Forecaster- Lewiston Sun Journal
Lewiston Sun Journal Conference Rm
Audience: Forecaster – Lewiston Sun Journal Sales Personnel
6/8/2005
Strategic Salesmanship – Part I
The Forecaster- Lewiston Sun Journal
Lewiston Sun Journal Conference Rm
Audience: Forecaster – Lewiston Sun Journal Sales Personnel
5/19/2005
Dynamic Customer Service Skills
Lewiston City Hall
Lewiston City Hall, Training Rm.
Audience: Lewiston City Hall Customer Service Reps
5/16/2005
Strategic Persuasion
Bayview Gallery
Brunswick, ME
Audience: Bayview Gallery Sale Associates
3/22/2005
How Passion Can Enhance Your Hiring Potential
UPS Group
Career Center, Portland, ME
Audience: UPS members
2/21/2005
Persuasive Communication Skills
Management Search Inc.
Sturbridge, MA
Audience: Management Search Inc. Personnel
2/15/2005
Dynamic Salesmanship
Androscoggin Chamber of Commerce
Audience: Chamber members and the Public
1/28/2005
Increase Your Passion and Maximize Your Potential
Ward Log Homes
Sturbridge Host Hotel & Conference Center, Sturbridge, MA
Audience: Ward Log Home Personnel
11/15/2004
The Basics of Neuro-Linguistic Programming
Coaches Alliance of Maine
Portland Resource Hub, 441 Congress St. Portland, ME
Audience: Members of the Coaches Alliance of Maine
11/9/2004
Planning & Time Management
Central Maine Human Resources Association
Hilton Garden Inn – Riverwatch, Auburn, ME
Audience: CMHRA members
10/5/2004
Dynamic Salesmanship
Maine Association of Professional Consultants & Bath-Brunswick Chamber of Commerce
Harraseeket Inn, Freeport, ME
9/20/2004
Loyalty-Based Customer Sales and Service (Professional Retail Sales Associate Training Program)
Colony Jewelry Store
Colony Jewelry Store, Cincinnati, Ohio
Audience: Colony Jewelry Store Sales and Customer Service Personnel
9/19/2004
Loyalty-Based Customer Sales and Service (Professional Retail Sales Associate Training Program)
Colony Jewelry Store
Colony Jewelry Store, Cincinnati, Ohio
Audience: Colony Jewelry Store Sales and Customer Service Personnel
9/14/2004
Loyalty-Based Customer Sales and Service (Professional Retail Sales Associate Training Program)
Colony Jewelry Store
Colony Jewelry Store, Cincinnati, Ohio
Audience: Colony Jewelry Store Sales and Customer Service Personnel
8/24/2004
How To Manage Your Stress and Enhance Your Communication Skills
Unemployed Professionals
Career Center – Portland, ME
Audience: Ups Group Members
8/22/2004
Loyalty-Based Customer Sales and Service (Professional Retail Sales Associate Training Program)
Colony Jewelry Store
Colony Jewelry Store, Portland, ME
Audience: Colony Jewelry Store Sales and Customer Service Personnel
8/16/2004
Relentless Prospecting (A Fundamental Key to Your Sales Success)
American Red Cross
American Red Cross Blood Center, Portland, ME 04102
Audience: Red Cross Recruiters
8/15/2004
Loyalty-Based Customer Sales and Service (Professional Retail Sales Associate Training Program)
Colony Jewelry Store
Colony Jewelry Store, Portland, ME
Audience: Colony Jewelry Store Sales and Customer Service Personnel
7/21/2004
Communication / Performance Skills Coaching Program
American Red Cross
Bangor, ME
Audience: Judy Sullivan
4/16/2004
Persuasive Communication Skills
Maine Association of Professional Consultants
Portland Country Club
Audience: Members of Maine Association of Professional Consultants and Guests
2/24/2004
Planning & Time Management
Maximum Potential
Lewiston – Auburn College
Audience: Chamber Members and Guests
2/10/2004
Persuasive Communication Skills
Junior League
Dana Center, Maine Medical Center Portland, ME
Audience: Junior League Members
1/27/2004
Loyalty-Based Customer Service
Portland Chamber of Commerce
Portland, ME
Audience: Chamber Members and Guests
12/30/2003
Strategic Persuasion
Unemployed Professionals
Career Center
Audience: Members of Unemployed Professionals
10/15/2003
Dynamic Sales / Time Management Training / Coaching Program
CopyMax
Audience: Jeff Ryder
7/18/2003
Psycho-Logic Communication Skills
New Jersey Air National Guard
McGuire AFB, NJ
Audience: ANG Unit Career Advisors, Supervisors, Commanders
5/30/2003
Strategic Presentations Training / Coaching Program – Final Training Session
Personalized Training / Coaching
Audience: Erik Cady
5/14/2003
How To Develop and Deliver a Dynamic Presentation
New England Area American Red Cross
Sheraton Harborside Portsmouth Hotel & Conference Center, Portsmouth, NH
Audience: New England Red Cross Managers, Supervisors & Recruiters
4/28/2003
Essential Telephone Sales Skills – Part III
Red Cross
Red Cross Blood Center, Portland, ME
Audience: Red Cross Tele-recruiters
4/21/2003
“Soft Persuasion Skills” Part II
Red Cross
Red Cross Blood Center, Portland, ME
Audience: Red Cross Tele-recruiters
4/21/2003
Persuasive Communication Skills
Maine Association of Professional Consultants
Portland Country Club
Audience: Members of Maine Association of Professional Consultants and Guests
4/18/2003
Persuasive Communication Skills
Maine Association of Professional Consultants
Portland Country Club
Audience: Members of Maine Association of Professional Consultants and Guests
4/18/2003
Strategic Presentations Training / Coaching Program – Initial Training Session
Personalized Training / Coaching
Scituate, RI
Audience: Erik Cady
4/7/2003
Introduction to Neuro-Linguistic Programming & Personality Types Training
Red Cross
Red Cross Blood Center, Portland, ME
Audience: Red Cross Tele-recruiters
3/26/2003
Customer Relationship Management
Androscoggin Chamber of Commerce
Audience: Chamber Members
3/10/2003
Maximize Your Performance and Rapport Building Power
Society of Professional Consultants
Burlington, MA
Audience: Members of Society of Professional Consultants
2/21/2003
Enhance Customer Communication
Professional Consultants of Maine
Portland Country Club
Audience: PCM Members
2/13/2003
Developing Superior Presentation Skills
Junior League
Audience: Junior League Members
2/12/2003
Communicative Telemarketing
American Red Cross
Red Cross HQ, Dedham, MA
Audience: Red Cross Telemarketers
2/11/2003
Communicative Telemarketing
American Red Cross
Red Cross HQ, Dedham, MA
Audience: Red Cross Telemarketers
2/5/2003
Personality Training / People Skills
Red Cross
Portland Blood Center, Portland, ME
Audience: Blood Collections Staff
2/5/2003
Customer Relationship Management – Module 2
Red Cross
Portland Blood Center, Portland, ME
Audience: Red Cross Collections Staff
2/4/2003
Enhance Your Ability to Create Rapport During Interviews
Unemployed Professionals
Audience: Members of Unemployed Professionals
1/18/2003
Qualification-Based Salesmanship
Northeastern Log Homes
Mohegan Sun, CT.
Audience: Northeastern Log Home Sales Personnel
1/17/2003
Psycho-Logic Salesmanship
Ward Log Homes
Sheraton, Springfield, MA
Audience: Ward Log Home Sales personnel
1/16/2003
Psycho-Logic Salesmanship
Air National Guard – Region V
Mariott, Portland, ME
Audience: New England ANG Personnel
10/23/2002
How To Enhance Your Performance and Ability to Create Rapport
Androscoggin Chamber of Commerce
Lewiston – Auburn College
Audience: Chamber Members
10/8/2002
Loyalty-Based Salesmanship
American Red Cross
Lebanon, NH
Audience: Tri-state Offices of the American Red Cross
8/19/2002
Psycho-Logic Salesmanship
Liberty Mutual
Lewiston, ME
Audience: Liberty Sales Team
6/21/2002
Psycho-Logic Salesmanship
Northeastern Log Homes
Raddison, Burlington Vt.
Audience: Northeastern Employees & Guests
6/15/2002
Strategic Client Relationship Management
Alternative Solutions Inc.
ASI Westbrook Office
Audience: ASI Personnel
5/21/2002
Strategic Recruiting
American Red Cross
Red Cross Office, Portland, ME
Audience: American Red Cross Recruiters
5/6/2002
Mastering Customer Rapport
New England Direct Marketing Association (NEDMA) Annual Conference
Burlington, MA
Audience: Members of NEDMA
4/9/2002
Maximize Your Performance and Rapport Building Power
Maine Woman’s Network
Portland, ME
Audience: MWN Members and Guests
3/21/2002
Develop Dynamic Presentation Skills
Maine Children’s Cancer Program
Scarborough, ME
Audience: Program Volunteers
2/8/2002
Maximize Your Performance and Rapport Building Power
Sales & Marketing Executives of Boston
Audience: SME Members
